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Frequently Asked Questions

Unable to find what you need on our Services page? - Take a look below for our most frequently asked questions.

  • Which vehicles do you cover?
    At Salisbury Auto Keys, we cover a wide range of popular car brands including Audi, BMW, Dacia, Daewoo, Daihatsu, Fiat, Ford, Honda, Hyundai, Isuzu, Jaguar, Jeep, Kia, Lexus, MG, Mazda, Mercedes, Mitsubishi, Nissan, Opel, Peugeot, Renault, Saab, Seat, Skoda, Smart, Suzuki, Toyota, Volkswagen, Vauxhall as well as many others. If you do not see your manufacturer above, please do not hesitate to contact us. We have experience working with a variety of different vehicle makes and models and will do our best to assist you.
  • What is your availability and response time?
    We are available Mondays - Saturdays from 6am - 8pm. If you urgently need some assistance, please call us on 07909 026891 and we will try our best to be with you as soon as we can.
  • How long does it take to get a replacement car key?
    We carry stock for all the cars and vans that we support. For a replacement key to be cut and programmed, we can typically do this within 30 minutes - outside your home, near your work or even by the roadside.
  • Can you repair a broken or damaged car key?
    Absolutely! We specialise in this area. Sometimes it isn't necessary to reprogram a key as we're able to refurbish your key with a new casing. Contact us today and we'll provide you with some options.
  • Where do you cover?
    We're based in Salisbury and cover Wiltshire, Hampshire, Dorset and parts of Somerset. Whether you need assistance at the roadside, your workplace or outside your home, contact us for a time that suits you.
  • Can you replace a key if I've lost all my keys?
    Yes, we can help you replace a key even if you have lost all your keys. We are experienced in dealing with such situations. We have the necessary tools and expertise to provide key replacement services for a wide range of vehicle makes and models. Whether you have misplaced your keys or they have been stolen, we can assist you in getting a new key for your car. Our process involves cutting a new key and programming it to work with your vehicle's immobiliser system. To get started just contact us by phone or email and we'll guide you through the key replacement process and help you regain access to your vehicle.
  • Do you have a call out charge?
    No, we charge for each service which differs between vehicle make and model. You do not need to make an appointment either, please call us and we'd be happy to let you know your options and how fast we can support you.
  • How much does a new key cost?
    This varies between between each vehicle make and model and there are different steps we follow to cut and programme a new key. For example, it depends if your key is a proximity key or a remote key or a traditional metal key. The best thing to do is call us on 07909 026891 and we'll give you an instant quote for your specific needs. Alternatively, use our contact form to request a quote and we'll respond as soon as we can.
  • Can you stop lost keys from working with my car?
    Yes, we can help prevent lost keys from working with your car through a process called key deprogramming. When you inform us that your keys are lost or stolen, we can reprogram your vehicle's immobiliser system to disable any previously programmed keys. By doing this, the lost keys will no longer have the ability to start or operate your car. Additionally, we can provide you with a new set of keys and program them to work exclusively with your vehicle. This ensures that only the new keys will have the authorisation to start and operate your car or van, providing you with peace of mind and improved security. If you have lost your keys, please reach out to us promptly, and we'll assist you in safeguarding your car by stopping the lost keys from working with it.
  • Do I need to go to a dealership to get a new key?
    No, you do not need to go to a dealership to get a new key for your vehicle. As a professional auto locksmith service, we offer key replacement services that are often more convenient and cost-effective than dealership options. We have the expertise to cut and program keys for various vehicle makes and models. We use specialised equipment and techniques to provide you with a new key that works seamlessly with your car's ignition and locks. In fact, our services are often more affordable compared to dealership prices, saving you both time and money. Whether you have lost your key, need a spare or need to regain entry to your car, we can assist you. Contact us today to discuss your needs and we'll be happy to provide you with a cost-effective alternative to dealership services.
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